Terms of Service

1. Acceptance of terms

By creating an account, accessing, or using any service operated by Miarulla UK Ltd (“Miarulla”, “we”, “us”, or “our”), you confirm that you are at least 18 years of age, have read and understood these Terms of Service (“Terms”), and agree to be legally bound by them.

If you are using our services on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms, and “you” refers to both you and that entity.

2. About us

Miarulla Ltd is a company incorporated in England and Wales. We design, build, and operate independent SaaS products and digital services.

Registered address:
Suite A, 82 James Carter Road
Mildenhall, Suffolk, IP28 7DE
United Kingdom

Email: info@miarulla.com

3. Our services

Miarulla provides web-based software products and digital services (collectively, “Services”). The specific features, functionality, pricing, and availability of each Service are described on the relevant product website.

We reserve the right to modify, suspend, or discontinue any Service (or any part of it) at any time with reasonable notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

4. Accounts and registration

Creating an account

To access certain Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account details up to date.

Account security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at info@miarulla.com if you suspect any unauthorised access to your account.

One account per person

Unless expressly permitted by a team or multi-seat subscription plan, each account is for the use of a single individual. Sharing login credentials with others is not permitted.

5. Acceptable use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:

• Use the Services in any way that violates applicable UK, EU, or international law or regulation.
• Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• Attempt to gain unauthorised access to any part of our Services, servers, or networks.
• Engage in any conduct that disrupts, disables, overburdens, or impairs the functionality of our Services.
• Use automated tools, bots, scrapers, or crawlers to access or extract data from our Services without our written consent.
• Reverse engineer, decompile, or attempt to extract the source code of any of our software.
• Resell, sublicense, or otherwise exploit access to our Services without our prior written consent.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

We reserve the right to investigate and take appropriate action against any violation of this section, including suspension or termination of your account.

6. Payments and subscriptions

Billing

Paid Services are billed on a subscription basis (monthly or annually, as selected). By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel. All fees are stated exclusive of VAT, which will be added where applicable.

Free trials

Where we offer a free trial, you will not be charged until the trial period ends. You may cancel at any time before the trial ends to avoid being charged.

Cancellation

You may cancel your subscription at any time via your account settings. Cancellation takes effect at the end of the current billing period; you will not receive a refund for any unused portion of the period unless required by law.

Refunds

All fees are non-refundable except where required by applicable consumer protection law, or at our sole discretion. If you believe you have been charged in error, please contact us within 30 days.

Price changes

We may change our subscription prices with at least 30 days' notice. Continued use of the Services after the price change takes effect constitutes your agreement to the new price.

7. Intellectual property

Our IP

All content, software, trademarks, logos, and materials forming part of our Services are owned by or licensed to Miarulla and are protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in our intellectual property.

Limited licence

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business or personal purposes. This licence does not include the right to copy, reproduce, or create derivative works from our Services.

8. Your content

You retain ownership of any data, files, or content you upload to our Services (“Your Content”). By uploading Your Content, you grant us a limited, non-exclusive licence to process and store it solely to provide the Services to you.

You represent and warrant that you have all necessary rights to upload Your Content and that it does not infringe the rights of any third party.

We do not claim ownership of Your Content, and we will not use it for any purpose beyond providing the Services. Please see our Privacy Policy for details on how we handle uploaded data.

9. Third-party services

Our Services may contain links to or integrations with third-party websites, tools, or services. We are not responsible for the content, privacy practices, or availability of any third-party services. Your use of third-party services is governed by those parties' own terms and policies.

10. Disclaimers

Our Services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the results obtained from using the Services will be accurate or reliable.

Nothing in these Terms limits any rights you may have as a consumer under applicable UK consumer protection law.

11. Limitation of liability

To the fullest extent permitted by applicable law, Miarulla shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business, arising out of or in connection with your use of (or inability to use) our Services.

Our total aggregate liability to you in connection with any claim arising under or in relation to these Terms shall not exceed the total fees paid by you to Miarulla in the 12 months immediately preceding the event giving rise to the claim, or £100, whichever is greater.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Miarulla and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Services, Your Content, or your breach of these Terms.

13. Termination

You may stop using our Services and close your account at any time. We may suspend or terminate your access to the Services at any time, with or without notice, if:

• You breach any provision of these Terms.
• We are required to do so by law.
• We decide to discontinue the relevant Service.

Upon termination, your right to use the Services ceases immediately. Provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will survive.

14. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer resident in another part of the United Kingdom, in which case the applicable local law and courts may apply.

15. Changes to these terms

We may update these Terms from time to time. Where changes are material, we will notify you by email or by posting a prominent notice within our Services at least 14 days before the changes take effect. Your continued use of the Services after the effective date constitutes your acceptance of the updated Terms.

If you do not agree to any changes, you must stop using the Services and close your account before the changes take effect.

16. Contact us

If you have any questions about these Terms of Service, please contact us: